SHS Membership

Solve your early help dilemma with SHS Membership!

SHS Membership

School-Home Support’s aim is to work with children and families to make the most out of their educational opportunities, and improve their life chances. To make this a reality, schools require staff with the skills to provide effective support to children and their families, whether that is in the form of an SHS Practitioner, or their own staff.

In recent years, local authorities and schools have been under increasing pressure, especially with regards to funding. Not all schools have the resources to fund a practitioner. This means that although all schools have pastoral responsibilities, these staff often don’t get the support they need to deliver the most effective interventions.

SHS Membership was developed to provide professional support to staff in schools across the country. Anyone can sign up, and it’s totally free. Members receive:

  • Access to the SHS Forum, where members can discuss issues with our expert practitioners and peers
  • Up to 20% discount on all SHS products and services, so members can access low-cost support (more information on our services below)
  • Email bulletins with safeguarding advice, news and offers
  • Access to our annual conference, subject to availability

Sign up now – it’s free and takes just 2 minutes!

School-Home Support has proven to be the answer to our problems, providing a blended support programme of face-to-face expert supervision, staff briefings and online materials including expert guidance in relation to our safeguarding duties. Such high quality provision has equipped staff, pupils and parents with the tools needed to improve pupil and parent welfare, attendance, engagement and crucially learning and safer working practices.
Dave Thompson, Assistant Head at Chadwell Heath Academy

Membership options

  • Individual Supervision

  • City & Guilds Level 3 and 4 Work with Parents

  • Level 2 Safeguarding

  • Online Learning

  • Workshop

  • Case File Audit

  • Safeguarding Audit

  • Group Supervision

  • Toolkits

Comprises of ten 1.5 hour sessions* per year for one member of staff. Provides a dedicated space for reflecting on case work and developing better understanding and skills of professional practice. Supervision also allows staff the space to explore emotions brought up by their work and to receive case direction.

Members can also purchase 6 individual supervisions for £995, and Non-Members for £1195.

*Outside of the M25 we are able to provide video-conference supervisions.


Member: £1,695 per annum / Non-member: £1,995 per annum

Learn more

Full information is available here.

Level 3

We are currently finalising the next start date and expect this to be before the Spring half term.

This is the industry standard qualification for those working with families, with the overall responsibility of improving outcomes with attendance, attainment and behaviour for young people. The courses are designed to equip learners with the essential knowledge and skills to enable them to work effectively with parents, helping them to understand their parenting role and to meet children’s social, emotional, intellectual and physical needs.

This C&G Level 3 qualification is available via a range of pathways, each extending further a learner’s depth of knowledge for Work with Parents and will suit you if you deliver frontline services to parents and carers in children’s centres, schools or other settings.

Launching nationwide in March 2018 – Online learning content for Foundation Unit 300 Work with Parents.

Inside M25

Foundation Unit 300: Member £480 / Non-member £580

Award: Member £880 /Non-member £1050

Certificate*: Member £1200 / Non-member £1500

Individuals who would like to purchase WWP3 Unit 300 or the Award have the option to pay in staged payments. Please contact us for more information.

Outside M25

Prices dependent on location.

*The WWP3 Certificate can only be completed when purchased for a group of 10 or more people (the 10 people could come from more than one organisation).

Level 4

The next start date for the Level 4 Work with Parents Award starts on Tuesday 1st May 2018 and takes place in our offices in Stratford.

The qualification is aimed at practitioners who deliver intensive support for families with multiple and complex needs. Click here for more details or contact for a booking form.

Where: Solar House, 1-9 Romford Road, London, E15 4LJ

When: 9.30am-3pm across six sessions

Inside M25

Member: £1200

Non-Member: £1500

Outside the M25

Prices dependent on location

Individuals who would like to purchase WWP4 have the option to pay in staged payments. Please contact us for more information.

Learn more

Included in the toolkit is the Level 2 Award in Safeguarding (City & Guilds accredited) online course for up to 5 staff members; this is recommended particularly for your senior leadership team and designated safeguarding lead. Also included are a variety of policies and templates to enable you to comply with keeping children safe in education.

This Level 2 online qualification will support learners to develop a knowledge and understanding of the ways in which young people may be vulnerable to harm, abuse or exploitation in the workplace and/or the learning environment. It will help the learner to understand the personal responsibilities required to keep young people safe, the role and responsibilities of different agencies, the legal context of safeguarding and the national guidelines for recognising and reporting situations where young people may be at risk of harm, abuse and exploitation.

Note: This Toolkit will be available from Easter 2018.

Member: £495 per annum / Non-member: £595

Learn more

Our online learning includes modules on a variety of topics to support working with children and families, including Child Sexual Exploitation, Fuel Poverty, Autism Awareness, and much more.

Member: £100 for 1 user or £395 for 5 users (for one year)
Non-member: £130 for 1 user or £495 for 5 users (for one year)

Learn more

These one day workshops, available nationally, are designed to increase awareness and provide practical tools to support staff across your school. The workshops are solution-focused and pick up on four important topics for schools. Current workshops available are: Introduction to Safeguarding, Maximising Parental Engagement, Increasing Attendance, Effectively Managing Transitions, and Ready for School (Early Years and Ready for Secondary School).


Inside M25

Full day workshop – Member: £995 / Non-Member: £1,295

Half day workshop – Member: £595 / Non-Member: £695

Outside M25

Full day workshop – Member: £1,495 / Non-Member: £1,795

Learn more

This includes an audit of the recording method and details within your school. You will be provided with a RAG rated audit outcome, with recommendations for any areas that require improvement.


Outside M25

Prices dependent on location

Member: £495 per annum / Non-member: £595

Learn more

This is an independent safeguarding audit which will include reviewing recording and case files, as well as a review of policies and discussions with the Designated Safeguarding Lead and Lead Governor for Safeguarding, along with other key staff. The audit has been designed to record a comprehensive list of issues and evidence, providing you with feedback on how well you are embedding safeguarding across your school. The final report will detail the evidence of how you meet your statutory responsibilities and provide you with a detailed review and action plan. This will include discussions with key staff and governors.


Inside M25

Member: £1,795

Non-member: £1,995 

Outside M25

Prices dependent on location

(Prices are for a one day case audit and follow up report. Additional days may be required for settings with a greater than average number of active cases.)

Learn more

Comprises of ten 1.5 hour sessions for up to 5 staff. This is largely led by the needs of the group and can include case discussion and direction, identifying training needs, managing workloads, improving productivity, supporting changes, and managing stress levels. It is often an invaluable space to allow staff to come together and discuss issues that often get lost in the everyday needs of their roles.


Inside M25

Member: £1,995 per annum

Non-member: £2,395

Members can also purchase 6 group supervision sessions for £1195 (price for Non-Members is £1,395).

Outside the M25

Options available dependent on needs, number of staff and location.  Available options could include delivery of sessions or provision of guidance and training for a staff member to develop their supervisory skills.  Cost will be bespoke to the delivery agreed.

Learn more

‘Parental engagement’ Toolkit

This online toolkit is designed to support staff working with parents who have complex needs.

Member: £9.99  / Non-Member: £14.99 

‘Marginalised communities’ Toolkit

This toolkit is designed to support staff engaging children and families from marginalised communities.

It is available both online and in print.

Member: £9.99 + postage / Non-Member: £14.99 + postage

Learn more

Find out more about SHS Membership today

Email ClaudiaRequest a chat

Find out more about our services by emailing our Head of Membership, Claudia Gold, or calling 020 7426 5034. You can also 'request a chat' to let us know your availability - we'll be in touch as soon as possible.