Our response to the Coronavirus crisis

As the situation with Coronavirus (COVID-19) develops and schools close for many families, we are determined to continue delivering our services. SHS Practitioners are identified as essential key workers and we are responding to every update fast and with focus.

The children and families we support will be facing huge challenges in the coming weeks – but we will be here for them, continuing to improve their lives.

How we’re responding

To keep you updated and to be fully transparent, this webpage contains our actions so far in preparation for and response to the current emergency health crisis. We will be adding to it as the weeks and months progress.


Our messages to you

An early statement from our CEO released 20 March

Message to our supporters sent 24 March

How we’re supporting families sent 7 April

Children at *home*, ready to learn published 12 May

Demand for SHS quadruples since school closures sent 12 May

SHS in the media: safeguarding referrals increase sevenfold published May 23

SHS in the media: the home learning disadvantage gap published 02 June


Our support network for professionals

With schools closing and many pastoral professionals working remotely, SHS staff and Members alike have been very active on the SHS Forum. We have created a directory of all posts relating to Coronavirus support, which you can find here.

To access the SHS Forum, simply sign up for free SHS Membership.*


Our collaborations with other organisations

Our CEO, Jaine Stannard, signed the Centre for Social Justice’s letter to The Telegraph to support small charities in this time of crisis. Support is vital to ensure we can continue to deliver key services to vulnerable children and families.

We are also collaborating with other organisations as part of the Fair Education Alliance – more to follow shortly.


Our social media

We keep our social media updated every weekday and are focused on sharing our own activities as well as highlighting relevant issues.

Twitter  Facebook  Instagram  LinkedIn





COVID-19 Risk Assessment

SHS recognises the importance of ensuring the health, safety and wellbeing of its employees, our colleagues in partner organisations and the families we support. In line with government guidance, please click here to see a copy of our Risk Assessment which summarises the areas of risk identified across our organisation. We continue to assess and mitigate risk as part of working best practice with all our employees.

*SHS Members are added to the system on Tuesdays and Thursdays due to staff work hours, thank you for your patience.